Please read through our terms and conditions carefully before placing your order.
Please be aware that any contract or agreement formed between you and us by means of this web site shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.
Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at info@masoomah.co.uk .You are advised to print and retain these terms for your records.
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes. In our dealings with you, we work on the assumption that all sales are to private consumers.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible, Please refer to the size guide for clarification.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices include UK VAT. Goods are subject to availability.
As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged. Please note If you have paid via your PayPal account or Google Checkout, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option.
If for some reason we are unable to ship your goods, the value of the items that are not despatched will be refunded to the original method of payment. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
> The product ordered being unavailable from stock
> Our inability to obtain authorisation of payment
> The identification of an error within the product information, including price or promotion.
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
